Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: November 27, 2022

About This Policy

This privacy policy governs the processing of personal data collected through the Chatib website, related mobile applications, and services. Please read this document carefully to understand how we handle your personal data.

1. General Information and Definitions

1.1 About Chatib

Chatib provides free-of-charge anonymous chat rooms where people from around the world can connect and communicate instantly.

1.2 Our Role as Data Controller

The entity responsible for processing your personal data is Chatib SARL, located at 15 Rue de la République, 75001 Paris, France. We act as a data controller regarding your personal data collected through our website.

1.3 Applicable Laws

We process personal data in accordance with applicable data protection laws, including:

  • French Data Protection Act (Loi Informatique et Libertés)
  • EU General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)

1.4 Key Definitions

Personal Data (PD)

Any information relating to an identified or identifiable natural person, including name, email, IP address, location data, or online identifiers.

Non-Personal Data (NPD)

Data that does not allow us to identify you in any manner, such as aggregated statistics or anonymized usage data.

Consent

A freely given, specific, informed, and unambiguous agreement to the processing of personal data.

2. Types and Purposes of Data We Collect

Data Minimization

We comply with data minimization principles and collect only the minimal amount of personal data necessary to ensure your proper use of the website.

Data We Collect When You Use Chatib

When You Visit (No Registration)

  • Username: Your chosen chat nickname
  • Gender: Selected preference
  • Country & Region: For matching with nearby users
  • Age: To ensure age-appropriate interactions
  • IP Address: For security and geographic matching

When You Register an Account

  • All of the above, plus:
  • Email Address: (if registration method chosen)
  • Profile Information: Optional details you choose to add
  • Device Information: Type of device and browser used
  • Activity Timestamps: When you're active on the platform

Analytics Data

We use Microsoft Clarity to understand how users interact with our website. This includes:

  • Session recordings (anonymized)
  • Heatmaps showing where users click
  • Scroll depth and navigation patterns
  • Mouse movements (generalized data)

Why We Collect This Data

  • To provide access to chat rooms and matching services
  • To ensure security and prevent abuse
  • To improve user experience and platform features
  • To comply with legal obligations
  • To communicate important service updates

3. Sharing Your Data with Third Parties

We Do NOT Sell Your Data

WE DO NOT SELL YOUR PERSONAL DATA TO THIRD PARTIES FOR MARKETING OR OTHER PURPOSES. Your personal information is never sold, rented, or disclosed to other businesses for monetary gain.

Data Processors We Work With

We share limited data with trusted service providers who help us operate Chatib:

Hosting Services

Online.net (France) and Amazon AWS (US) - Store and serve website data

Analytics

Google Analytics & Microsoft Clarity (US) - Help us understand usage patterns

Email Services

SendGrid (US) - Delivers service emails and notifications

Advertising

Adapex (US) - Manages ethical advertising on our platform

Legal Disclosures

We may disclose your data if legally required to:

  • Comply with subpoenas or legal processes
  • Assist law enforcement officials
  • Protect our legal rights and property
  • Ensure user safety and prevent harm

4. Transfer of Data Outside Your Country

Your personal data may be stored and processed in countries where we or our service providers operate, including the United States and France. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certification where applicable
  • Adequate level of protection as determined by data protection authorities

5. Data Retention and Destruction

How Long We Keep Your Data

We retain your personal data only as long as necessary for:

  • Providing our services to you
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

When data is no longer needed, we securely delete, destroy, or anonymize it. In some cases, we may be required by law to retain certain data for specific periods.

6. Your Privacy Rights

Your Legal Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Get confirmation that your data is being processed and access your personal data.

Right to Rectification

Correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data ("right to be forgotten").

Data Portability

Receive your data in a machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

Right to Complain

File a complaint with your local data protection authority.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@chatib.chat. We will respond within 30 days and provide your data in a portable format if requested.

10. Protecting Children's Privacy

Age Restriction

Our website is not designed for use by anyone under the age of 18. We do not knowingly collect personal data from children under 18.

If you are a parent or guardian and believe your child under 18 has provided us with personal data, please contact us immediately. We will promptly delete such information from our systems upon verification.

12. Security Policy

How We Protect Your Data

We implement industry-standard security measures to protect your personal data:

SSL Encryption

All data transmitted between your device and our servers is encrypted using SSL/TLS technology.

Secured Networks

Our infrastructure uses firewalls and intrusion detection systems.

Limited Access

Only authorized personnel have access to personal data, on a need-to-know basis.

DDoS Protection

We employ DDoS mitigation to ensure service availability and data integrity.

Security Breaches

While we implement strong security measures, no system is 100% secure. In the event of a data breach, we will:

  • Immediately investigate and mitigate the breach
  • Notify affected users as required by law
  • Report to relevant data protection authorities
  • Take steps to prevent future incidents

14. Advertising Partners

We display advertisements to keep Chatib free for all users. Our advertising partners may collect certain data:

Adapex Advertising

This site is affiliated with Adapex INC for placing advertising on the site. Adapex collects and uses certain data for advertising purposes. Learn more about Adapex's data usage.

15. Contact Information

Company

Chatib SARL

Address

15 Rue de la République
75001 Paris, France

Questions About Your Privacy?

If you have any questions or concerns about this privacy policy or how we handle your data, please don't hesitate to contact us.

Contact Us

Copyright Notice: This document is protected under French and international copyright laws. Copying, redistribution, use, or publication without our consent is strictly prohibited.